Privacy Policy

Effective Date: January 8, 2025

At WeighMyJourney (“we,” “us,” or “our”), your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or otherwise interact with us. We are committed to complying with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

We collect the following types of information:

• Name
• Email address
• Phone number
• Date of birth
• Address
• Payment details (processed securely via third-party providers)

• Weight, height, and BMI
• Medical history, including existing conditions and medications
• Prescription and treatment details

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on the site

We use cookies and similar technologies to improve your user experience, analyze traffic, and provide personalized content. You can control your cookie preferences through your browser settings.

We process your personal data based on the following legal grounds:

• Consent: For marketing communications and the collection of health data.
• Contractual Necessity: To provide our services and fulfill our obligations to you.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To improve our services and ensure secure operations, provided this does not override your rights.

We use your information to:

• Provide and manage weight-loss services.
• Process orders, payments, and transactions.
• Schedule and facilitate medical consultations.
• Comply with legal and regulatory requirements.
• Personalize your experience and improve our website.
• Communicate with you regarding your account, prescriptions, and updates.

We do not sell your personal data. However, we may share your information in the following cases:

• To licensed medical professionals and pharmacists to develop and manage your treatment plans.

• For payment processing, website hosting, customer support, and marketing. All vendors comply with GDPR and HIPAA requirements where applicable.

• To meet legal obligations or respond to lawful requests from public authorities, such as subpoenas or court orders.

• When you explicitly authorize us to share your information.

Your information may be transferred outside the European Economic Area (EEA), including to the United States. We ensure these transfers comply with GDPR by implementing safeguards, such as Standard Contractual Clauses or equivalent mechanisms.

We retain your data only for as long as necessary:

• Health Records: Retained for 7 years or as required by law.
• Payment Information: Retained until the transaction is processed and reconciled.
• Other Personal Data: Retained for up to 2 years after your last interaction unless otherwise required by law.

Under GDPR, you have the following rights:

• Access: Request access to your personal data.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your data where legally permissible.
• Restriction: Request limited processing of your data.
• Portability: Receive your data in a machine-readable format for transfer.
• Objection: Object to processing based on legitimate interests or for marketing.
• Withdraw Consent: Withdraw consent at any time without affecting the legality of prior processing.

To exercise these rights, contact us at contact@weighmyjourney.com.

We comply with HIPAA standards to protect your Protected Health Information (PHI). This includes:

• Encrypting PHI during storage and transmission.
• Limiting access to authorized personnel.
• Partnering with vendors who sign Business Associate Agreements (BAAs).

We may use automated systems to assess eligibility for weight-loss medications based on your BMI and health history. If you disagree with an automated decision, you can request a manual review by contacting contact@weighmyjourney.com.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with data, please contact us to remove it.

We use cookies to:

• Enhance your browsing experience.
• Understand user behavior on our site.
• Serve relevant advertisements.

You can adjust cookie settings in your browser or decline non-essential cookies through our cookie banner.

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically.

For questions about this Privacy Policy, please contact us at:

WeighMyJourney
Email: contact@weighmyjourney.com
Phone: +1 (936) 463 5076